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TruckersHub Tracker Does Not Work even after successful installation

NorthSprouts
NorthSprouts

4/10/2023

There can be various ways which cause the tracker to not work properly:

1) Check if you have latest version of the Tracker installed.

2) Game cannot load TruckersHub Telemetry plugin

  • Go to Documents > Euro Truck Simulator 2 / American Truck Simulator

  • Open game.log file using notepad

  • Press ctrl + f to open search box

  • Find "TruckersHub" in downwards direction

  • If you find something like

    00:00:34.561 : loading 'TruckersHub-Telemetry' 'C:/Steam/steamapps/common/Euro Truck Simulator 2/bin/win_x64/plugins/TruckersHub-Telemetry.dll'
    00:01:02.773 : <ERROR> unable to load: 0000007E
    

    Then you are required to Install the VC Redist package from Microsoft: https://aka.ms/vs/17/release/vc_redist.x64.exe

3) TruckersHub Telemetry is not installed in game folder

  • Visit the directory where the game is located.
  • Next, search for "TruckersHub-Telemetry.dll" in the plugins folder under bin > win x64.
  • If the file doesn't already exist, you can manually create it by clicking Windows + R, entering "%appdata%," and then hitting Enter. Then, in TruckersHub Tracker, click on "assets Folder," copy the "TruckersHub-Telemetry.dll" file, and paste it into the plugin path.

4) If still this does not work, Follow these steps;

  • Create a ticket on our discord server; http://discord.truckershub.in
  • Press Windows + R (Run Command)
  • Type "%appdata%" and press enter
  • Go to TruckersHub Tracker Folder
  • Send Logs > main.log and Local > storage.json in the ticket channel

Tags

Tracker Support Question

Author

NorthSprouts
NorthSprouts

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